FAQs

Where are your products made?

All of our solid wood items are individually handcrafted by skilled artisans in India. Orders are dispatched from a UK distribution centre.

Are your items delivered ready built?

Some of our items will require their legs attaching once you receive your delivery (if applicable). Simple to follow instructions will be included.

How long will it take for my order to arrive?

We aim to deliver all orders within 2-5 working days. On rare occasions due to factors outside of our control deliveries may take up to 7 working days. Once your order has been dispatched we will send tracking information to you by email.

My item has arrived damaged.

Please check your item as soon as it arrives and contact us immediately if the item is damaged. We regret that we are unable to assist with damage claims that have not been reported within 24 hours of delivery.

How do I know your company is trustworthy?

We have been selling our solid wood furniture via eBay for several years. You can view our feedback from other customers by clicking here. We are also building a great review profile on TrustPilot, thanks to our customers sharing their feedback.

Do you provide VAT invoices?

As a small business we do not charge VAT on any of our items, therefore we are unable to provide VAT invoices.

How do I contact you?

You can email us by clicking here and we'll get back to you on the same day.